Keara O'Neill went shopping for a dress she could wear to an upcoming wedding. When she hesitated in buying an outfit, the salesperson insulted her size-eight figure and said she and her friends "were a joke."
O'Neill wrote a letter of complaint to the folks at Gasp, a chain of boutiques in Australia.
It was O'Neill's expectation that the salesperson would be disciplined for his insult or, at the very least, would be taught how a salesperson should wait on a customer.